Fingerprint scanner not working windows 10. Step 6: Open the Windows Settings app.

Fingerprint scanner not working windows 10 Nov 15, 2024 · Following recent windows updates my Dell laptop fingerprint sign in stopped working. Does the device show under device manager? If not then check further under View>Show hidden devices & under Other. I installed windows 11 64bit but the fingerprint is not working, Can someone help me with driver? because I didn't find it on support page and I remember one of community members gave me the driver for windows 10 and worked that time, Jan 11, 2025 · Restarted the laptop, but the fingerprint reader still isn’t showing up in Device Manager or Windows Hello. exe Jun 9, 2022 · Hi, Thanks for your post in Microsoft Community. PIN login (at least) is now confirmed to work again. Windows was unable to find a driver for it. Same result. On your Windows 10 PC. Signing in with your fingerprint requires your device to have a fingerprint reader. What I tried so far: Oct 18, 2024 · Did that through "Check for Updates". When I updated to windows 11 the fingerprint reader didn't worked then I uninstalled the device and restarted my computer and hoped that it should work but nothing happened then I updated Follow the steps below to fix fingerprint not working after sleep in Windows 10. Learn how to fix setup issues with the fingerprint reader on HP Notebook PCs (Windows 10). I checked my settings and it says, "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Now my fingerprint scanner is not working. Mar 17, 2025 · Dell systems that shipped with a fingerprint reader as part of their build may require a firmware/driver update in order to utilize the biometric device in Windows 10. 9. Select the Start button and choose Settings> Accounts> Sign-in options to configure Windows Hello. Re-register your fingerprints, making sure. I have done all of the recommendation, uninstalled and reinstalled the drivers. Any help with reinstalling the scanner and solving the issue would be appreciated. This laptop comes with a fingerprint sensor. Oct 3, 2022 · previously it was on Windows 11 21H1 (I purchased a refurbished unit) - Windows Hello works nicely after waking up . Oct 20, 2024 · I am writing to report an issue with my device's fingerprint sensor that occurred following a recent Windows update. Jan 17, 2021 · Hello, my fingerprint scanner on my Dell laptop had suddenly stopped working. First, locate your fingerprint reader to confirm that your computer includes a fingerprint reader. You go on the Microsoft help page. PC Data Center May 17, 2022 · I reset my computer and updated my my Windows 10 OS to Version 21h2. Sep 18, 2019 · Download and save the new fingerprint reader software. The installation process on the laptop went perfectly, just had to install the driver, update the laptop to the latest windows update and restart the computer. I’m sure some of you are familiar with it. " The device is enabled in device manager and has no errors. Windows 11; Windows 10 . I tried uninstalling it and its drivers, but can not find any info on how to reinstall it. Jan 20, 2020 · When the computer was starting I scanned my finger with the fingerprint scanner, but now it doesn't work. Oct 12, 2020 · windows 10 does not initialize fingerprint at startup, Windows HELLO i have a lenovo thinkpad x230 with a built-in fingerprint reader the fingerprint reader only works with WindowsHello after suspend or loging with password or pin, then lock the acount or swtich acount Jan 5, 2019 · 50 > Open lid, laptop wakes, fingerprint reader works. Problem 4. Windows 10 fingerprint and PIN not working; Can’t use fingerprint or PIN login – These may be fixed by recreating your PIN and fingerprint. Modify Group Policy Settings - skip this step if you are not running Windows 10 Pro/Enterprise Jan 14, 2025 · But after I re-installed Windows 11 Pro it is not allowing me to add a fingerprint. This feature is only available on the selected models equipped with Fingerprint scanner. Restarting the computer. Aug 8, 2018 · Hello, my fingerprint reader -- which was working fine last night -- stopped working today and I tried looking online and was instructed to delete the fingerprint data in the BIOS; thus, I did so and now it won't register on Windows Hello though it did prior to the deletion. Oct 3, 2021 · Not sure if this has a correlation or is just a coincidence, but my Windows Hello Fingerprint stopped working on the same day that my device installed the Windows 10 version 21H1 update. Mar 10, 2025 · Optionally, select Scan for affected programs. If I go to device manager, it says "Currently, this hardware device is not connected to the computer. Mar 4, 2016 · I upgraded my Lenovo X200s to windows 10. Then I replaced my 128 GB M. This tutorial will show you how to enable or disable the use of biometrics for all users in Windows 10. The fingerprint reader (as in, the hardware) appears to be confirmed to work properly in the device manager: Feb 3, 2020 · Fingerprint Scanner not Working After Recent Update to Windows I have an HP Envy with a fingerprint scanner, which worked fine until I did a Windows update today. after updating, I noticed that the fingerprint reader sometimes doesn't work when waking up the PC (there was the fingerprint icon, but when I touch the scanner, nothing happen) I had followed the instruction from What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. Roll Back - If Roll back driver is enabled, roll it back B. My name is Bernard a Windows fan like you. May 16, 2023 · Windows Hello Fingerprint, We couldn't find a fingerprint scanner compatible with Windows Hello FingerprintHP Elitebook 830 G5Windows 10 Pro 64-bit HP Customer Support Hello Noreen, my name is Alexander. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. I have been using the fingerprint scanner to log in without a problem until it suddenly disappeared as an option yesterday and I was forced to sign in with my PIN: I went to device manager and opened the fingerprint scanner properties under Biometric devices. For other helpful videos go to https://youtube. Troubleshooting a Fingerprint Reader in Windows. It doesnt work since yesterday. 3) Click Uninstall updates. 1050, 01/12/2019) Fingerprint reader driver (5. rolling back to previous version of driver 4. Problem occured in Windows 10 and 11 on this laptop. " In device manage r it seems like I dont have the driver for biometric. I tried consulting some forums that told me to updating the drivers but Windows claims it is up to date. Dec 17, 2019 · I have a problem with windows hello on my laptop. Click the System Restore button Click the Next. Maybe the new features can cope with the Windows Hello fingerprint reader or facial recognition not working on Windows 10. Jan 9, 2016 · Method 2: I suggest you to update the drivers for Fingerprint Reader in Device Manager: Steps: Right click on Windows key from the desktop and click on Device Manager. Below are some screenshots. Sep 2, 2021 · 10. Once uninstalled, restart your computer and try logging in with your fingerprint. I am wondering if you have any possible solutions to these problems. Is your fingerprint reader not working on Windows 11 or Windows 10? Don’t worry, we’ve got you covered! This step-by-step guide will help you troubleshoot Sep 18, 2018 · Take actions Related to Finger print reader Windows Key+X > Device Manager > Expand Biometric Devices > Right Click on the entry below > Properties > Driver Tab > A. CONCLUSION: You don't need to open your computer and disconnect Fingerprint reader ribbon cable and reconnect it. com/hpsupport. Just work your way down the list Nov 3, 2023 · Sign in with fingerprint scanner. Aug 11, 2022 · I have Windows 10 on my Acer Swift 3 laptop. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Please use a soft cloth dampened with alcohol to gently wipe the Fingerprint scanner to clean any dirt or smudges. are. 38. SOLVED: Fingerprint Scanner Not Working After Sleep. The laptop then recognised and accepted the fingerprint reader through the Windows hello setup. 4) Right-click the update that caused the problem and select Uninstall. Expand Human Interface Devices, right click on the Fingerprint driver and select Update Driver Software; Check if you are able to access the device. cva [Devices] Jan 4, 2025 · However, like any technology, fingerprint readers can sometimes experience issues. Jun 7, 2022 · If the Biometric Device or Fingerprint Reader or Sensor driver is not working, connected, or detected in Windows 11/10 laptop, follow these tips to fix the issue. After the restore point is applied, Windows restarts automatically. I uninstalled the driver and downloaded the updated drivers from HP site but I am still getting the "code 31" area code saying Windows cannot load the drivers required for the device. It’s often quite easy to fix… Fixes for Lenovo Fingerprint Reader Not Working in Windows issue. 2) I removed Simplepass and refreshed my Windows Hello login via Pin and fingerprint scans May 31, 2020 · When I go to Settings -> Sign in options --> Windows Hello Fingerprint it says "This option is currently unavailable - We couldn't find a fingerprint scanner compatible with Windows Hello. Sep 6, 2024 · If the fingerprint sensor in Windows 10 isn't working, it can be caused by a variety of issues, including driver problems, system glitches, or misconfigured settings. If your fingerprint reader is not working on Windows 11 or Windows 10, this article provides an in-depth look at the common causes, troubleshooting steps, and preventive measures you can take to resolve the issue. SN# CND63676F4 "we couldnt find a fingerprint scanner compatible with windows hello fingerprint" Things I have tried: 1. " Jan 13, 2018 · Look for and Right-Click on the fingerprint reader device > Properties; If PID is not immediately available in the name of the reader / sensor: Tab Details; Under Property, “Device description” Under Value, look for the PID number . Devices such as Dell MS819 mouse come with a built-in fingerprint reader that's compatible with Windows Hello. 1. When i try to check at login option it has a notification that "we couldn't find a fingerprint scanner compatible with windows hello fingerprint". Check that your device has a fingerprint sensor or reader. Jul 16, 2021 · It's a dell latitude 7310 which uses the control vault fingerprint scanner. By following the steps outlined in this guide, you should be able to resolve the problem and restore the functionality of your fingerprint scanner. I found from the web what appears to be the Official Website of the manufacturer of your device, and they seem to provide the appropriate drivers. Dec 18, 2017 · I have recently bought a Lenovo IdeaPad 520 laptop with Windows 10 Home (x64). Removed fingeprint scanner driver and reinstalled. Here the info about my pc: MODEL: HP 15-dw0014nl Windows Version: 1909 (Build 18363. More Jan 12, 2021 · I have O&O Shut up Windows 10 installed on both my desktop and my laptop. Sep 23, 2015 · My Laptop Dell XPS L502X recognising Digital Persona uru 4500 Fingerprint reader in device manager with driver 4. Apr 8, 2023 · When expanded, Windows Hello says 'Something went wrong. stoping / starting in run. 0. disable and re-enable the fingerprint scanner. Well that's not the To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. Systems running Windows 10 are not limited to using the Dell Data Protection- Security Tools in order to utilize the biometric device. Fingerprint reader on the palm rest of Latitude E5470 Jan 20, 2025 · If you find the fingerprint reader on your Lenovo laptop doesn’t work any more, don’t panic. So, I had to install windows 11 using a bootabe Mar 23, 2020 · I bought an Asus F510QA laptop a couple of days ago and setup went smooth. To do this, select Start > Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Add another. I have done so multiple times but the message is always the same. Sep 29, 2024 · report what is your "Windows operating system" Apparently only - Wins 10 and 11 - it has the features . it starts showing code 10 on device manager i have tied everything reg edit,gpedit,unistall and installing the driver sgx and non sgx drivers it is not Oct 5, 2024 · Hi Arun, thanks for reaching out. To uninstall an update, I n the Settings app on your Windows device, select Windows Update > Update history > Uninstall updates. Windows Hello under settings says there is no compatible fingerprint reader installed. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. Mar 23, 2020 · Fingerprint reader driver (5. Jan 9, 2019 · If the fingerprint reader on your Windows 10 device is not working the way it is supposed to, there is no need to panic. In the normal settings, it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". I have added an external fingerprint since this one does not work. I use Windows Hello for signing in to Windows using the fingerprint sensor. I tried following the solutions from Microsoft Office Support: 1. System Information Aug 17, 2019 · Locate Fingerprint or Facial Recognition options and click Remove under them. It is listed as a generic fingerprint device under the device manager, but I cannot update the driver auto or manual. ; Now follow the instructions on the screen to complete the process. 3 Ways to Feb 29, 2024 · Step 5: Reboot your computer once, although it’s not mandatory. Reboot your PC if needed. updating windows 2. Solution 3: Enable Windows Biometric in Group Policy My Laptop Dell XPS L502X recognising Digital Persona uru 4500 Fingerprint reader in device manager with driver 4. Step 6: Open the Windows Settings app. May 14, 2020 · Once in a while. On settings, it says 'Windows Hello is not compatible with this device' even though I have been using it before. May 1, 2023 · Based on the information you provided, it seems that the fingerprint scanner is not showing in the device manager and biometrics in settings. It can be setup without any errors but when trying to sign in using fingerprint it cannot recognize my fingerprint. Can't roll back to Windows 10 after Windows 11 update without doing a Oct 20, 2020 · Restart Windows after installing the drivers and see the behavior. Dec 24, 2020 · I recently replaced my laptop's SSD and did a clean installation of Windows 10. U 4500 Fingerprint Reader (WBF)" to the normal "U. When I go to Settings -> Sign in options --> Windows Hello Fingerprint it says "This option is currently unavailable - We couldn't find a fingerprint scanner compatible with Windows Hello. Ensure your device's fingerprint reader is clean and dry. Aug 17, 2015 · Hi guys After I installed the Windows 10 build 10240, I cannot use PIN or fingerprint to sign-in on my ThinkPad X240s. What if none of the troubleshooting The fingerprint feature will work properly after the user has to use the PIN or password to unlock the screen and enter the system and lock the screen or restart the device again. Previously, the fingerprint sensor worked without any problems with windows hello, but now windows does not detect it. Feb 10, 2025 · Using Windows Hello (Fingerprint, PIN) for faster authentication. The issue was with the Synaptics WBDI fingerprint sensor. The latest post's about this are last year when the touchbar came out. It keeps going off and on, allowing me to set it up but then not working when i try to unlock my laptop Nov 4, 2024 · 2) Make sure your Windows system is up to date. For more information about Windows Hello and biometric login, refer to KB article What is Windows Hello and How to Set it Up in Windows 11 and Windows 10. Make sure it's compatible with Windows Hello. Fingerprint reader is mfg by Goodix Driver is version 3. Driver cannot be rolled back. What if none of the troubleshooting My fingerprint scanner has not been working my Lenovo yoga c940. I must get my finger on the reader but can wait very long before the reader recognizes a finger on the reader, sometimes it does not see my finger at all Aug 29, 2020 · Then Windows 10 would automatically install the new version of the Windows system. I cannot install Synaptics WBDI Finger Print Reader - because of the Driver issue Jul 8, 2020 · After a recent update, my fingerprint scanner does not work on my HP ENVY x360 running Windows 10. The more way you try, the easier the fingerprint reader issue being solved. If your device didn't come with one of those you can purchase one that can be connected to your device via USB from any of a number of popular retailers. Biometric login has man Oct 13, 2018 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. If and when Windows Update, or any driver utility program, prompts you to update your fingerprint sensor, don’t do it. Jul 31, 2015 · Like others have found problems with fingerprint scanner and Windows Hello on Windows 10 . of fingerprint, facial recognition and PIN : To Sign in. 19041. Jun 10, 2020 · The sample applications ran, but when the scanner window launches, it does not detect the connected fingerprint reader. What do you see? You see "Update your Driver". From extensive internet searches I understand: 1) Simplepass doesnt work with Windows Hello so disable / remove one or the other. Device Model: Honor magicbook 14. Apr 17, 2024 · Click on Remove. I understand the issue you have, nothing to worry I am here to help, seems that there is an incompatibility with the audio driver, moreover, kindly follow the steps below for us to sort out the issue: Jul 22, 2019 · (code 10)" Although its working sometimes, (may be around 2/10 times) but mostly its not working - there is no "fingerprint" option in "Sign in options" (in login screen) My laptop mode l: Lenovo ideapad 520 15IKB (81bf) i have done all of the common workouts and maneuvers: 1) Updating the Windows 10 to latest update. +++++ As a preview. Jan 23, 2020 · Hello, After an update, the Windows Hello Fingerprint option is no longer available / doesnt work. Sep 27, 2024 · HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System\AllowDomainPINLogon was set to 0, I've set that back to 1. if needed. Currently i have an issue with my fingerprint sensor. if you're on wins 10 - Read through. To troubleshoot this issue, I would recommend trying the following steps: > Restart your computer and log in using the pin. Once you find the proper restore point, select Next > Finish. Mar 31, 2023 · Sometimes, a USB driver may not work properly and interferes with the fingerprint reader. I recently updated my laptop with Windows 11, but the fingerprint reader was not working and appears not to be working with windows hello. But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. SHOP SUPPORT. " Dec 7, 2020 · Windows Hello biometrics in the enterprise (Windows 10) | Microsoft Docs; By default, local users and domain users can sign in to Windows 10 and elevate UAC permissions using biometrics unless disabled via policy. 592) I went to In today's video I will show you how to install the Digital Persona U r U 4500 Fingerprint reader so that you can log in to windows. Aug 14, 2023 · Microsoft Spams a New Warning to Windows 10 Users The Easiest Way to Find and Delete Duplicate Files on Windows This Default Windows App Is So Good You Won't Need Another Like It Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. I recently notice my fingerprint was not working for me to sign in, so the past hour I've been searching and trying to get it back (with the suggestions found on both the Windows and Lenovo websites) with nothing working. Go to the Windows Update (Windows 11) page or Update and Security > Windows Update page (Windows 10) and then click the Check for updates button to let Windows 10/11 automatically download and install the correct fingerprint driver. The message "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint" is displayed during fingerprint unlock or fingerprint settings. Nov 2, 2024 · May I ask which Windows 10/11 build are you running - 22H2 (Win 10/Win 11) or 23H2 (Win 11)? I understand you’re having problems with fingerprint reader, Don’t worry as I’ll do my best to assist you today. deleting and reinstalling fingerprint drivers 3. Last Update Date: 24-‎09-‎2024 Oct 15, 2020 · HP Zbook, Windows 10, SN# CND63676F4 I've tried 1. 10. After updating the Windows 10 (64bit) to windows 11 with an update with 21H2. . Some user machines that have upgraded from Windows 10 and are now running Windows 11, version 21H2 or higher which have a fingerprint sensor with certain ELAN fingerprint drivers could encounter a failure or crash when using applications which rely on related DLLs. Fingerprint reader on the back panel of Latitude 12 7202. What I did: 1) device manager > biometrics > (My fingerprint driver ) > Aug 29, 2020 · Believe it or not, you can always find a way to solve fingerprint reader not working issue in Windows 10, for the solutions are raised according to the causes. Here are the steps to follow. Nov 19, 2022 · If the drivers are not present or not working for Facial Recognition or Fingerprint then contact your PC manufacturer's Support. We have Windows Hello enabled. Ensure the Windows Biometric Service Is Configured Properly When the Windows biometric service is disabled, Windows Hello fingerprint recognition won't work. However, I am still looking for a solution to this problem. Clean the fingerprint scanner. Windows 10/11 Does not Recognize Portable Oct 5, 2017 · I am stubbing to get the fingerprint scanner working on my Dell Latitude E7470. PC Data Center Apr 16, 2020 · Hi. I'm an Independent Advisor and I'm happy to assist you! I recommend that you try to check if there are any hidden devices for Fingerprint Scanner under Biometri What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. To check this, you need to open Device Manager again, scroll down to Universal Serial Bus Controllers, and look for any device that has a yellow triangle with an exclamation mark on it. More Articles: Fix USB Device Descriptor Failure on Windows 11/10. 143 and showing device is working properly. 4) Establish a Clean Boot to turn off Startup Freeloaders that can conflict and cause issues: Jan 12, 2025 · Harassment is any behavior intended to disturb or upset a person or group of people. Windows 11 operating system. 2812. 0 (Windows 32 bit & 64 bit)) Supported Devices: Hamster Pro 20, UPx USB Sensor. Jul 13, 2021 · I have a problem with my windows hello Synaptics WBDI Finger Print Reader on my laptop. So this is what worked for me: What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. The fingerprint authentication feature, which was previously working correctly, has stopped functioning entirely. A few hours ago it was perfectly fine and running until I tried to unlock my laptop, and nothing was happening. Nov 26, 2018 · Please try these - 1. 4. It hasn't been fixed. Check that your device is compatible with Windows Hello service. PC Data Center Dec 9, 2024 · Has your Fingerprint reader stopped responding? It may not be listed under the name you are looking for, and may be in a software bundle. 1050, 08/04/2017) Windows 10 Creators Update and Later Servicing Drivers,Windows 10 Creators Update and Later Upgrade & Servicing Drivers 3. (Code 45)". Mar 26, 2019 · Fingerprint reader not working ----- WINDOWS 10 1809 I have an HP ProBook 470 G5 and I cannot get Fingerprint reader to work all drivers are installed biometrics are not shown in Devices. I FIXED IT. Press `Win + X` and select "Device Manager". and a user said "Unless you install a Fingerprint-recognition software which works with the Touch Bar, Windows sees the TB as a static set of keys. But if the ‘fingerprint reader not working’ issue comes after a Windows update, you can click View update history. Dec 27, 2021 · Uninstalling biometric device fingerprint reader and allowing it to reinstall automatically works temporarily. Uninstall - Uninstall Device and restart to reinstall it automatically Apr 10, 2024 · Hi all, hoping someone can help. The it works again for a while Mar 18, 2020 · Synaptics WBDI fingerprint driver not working on Lenovo Ideapad 520 after Windows 10 1803 Update. Sign in with your PIN, and then try one or both of the following: Add another fingerprint. I'll be happy to help you out today, my timezone is UTC +8. Device Details: Windows Version: 23H2. Since then, the fingerprint reader is not functioning. But, it was always fine following a Restart. Before I uninstalled it, all the windows hello sign in options were saying that they were unavailable. (Code 31) {Operation Failed} in Synaptics WBDI - SGX Jan 21, 2025 · Our devices are running either on Windows 10 22H2 latest release or Windows 11 23H2 latest release. Select "Search automatically for updated driver software". Much like other system issues, the Windows Hello fingerprint recognition not working issue can be caused by outdated Windows versions on your PC or laptop. 5. The only way to make it working is configuring a new finger. Device_Manager_Biometrics_2 ===== If the information file confirms a match to your fingerprint reader Jan 6, 2020 · If you believe (or know) your model does have a fingerprint reader / sensor, If the Device Manager > Biometrics confirms the fingerprint reader exists, If the fingerprint reader meets the system and device ID requirements , Information File (current at this writing): sp98505. Has anyone else experienced their Synaptics WBDI fingerprint driver giving the error: This device is not working properly because Windows cannot load the drivers required for this device. May 1, 2022 · I am facing an issue regarding the fingerprint scanner/reader of my laptop after upgrading it to windows 11 and the fingerprint reader no more seems to work. Nov 30, 2021 · The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Oct 4, 2023 · HP, Dell, Lenovo Windows 10 fingerprint reader not working – According to users, a fingerprint reader isn’t working on isn’t related only to these brands, and it may appear on almost any PC. But whenever I run the Dell Data Protection Console and try to register my fingerprint it always says: "The fingerprint reader is not connected. Device cannot start (Code 10). To make the fingerprint scanner to work properly after waking up from sleep, you need to change a power management setting of that specific device from the device manager. Fingerprint reader on the power button of Latitude 5410. rolled back driver If your fingerprint reader is not working, there are several potential solutions depending on the setup, login, or other issue that you are experiencing. The option to add a finger or remove the fingerprint are greyed out and not clickable. Can I use an external fingerprint reader? Yes, if your device doesn't have an integrated fingerprint reader, use an external fingerprint reader. Connect the reader. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. I tried to locate the driver in the device manage but there was It just stopped working after a windows 10 update and never worked again (several times it did work and broke again), I tried to fix it countless hours before I gave up. Ever since I got my Galaxy Book2 Pro laptop (i7, 16GB) I've used the fingerprint scanner to log in to Windows 11 (Windows Hello) Now for some unknown reason, it is not working for login - the scanner still clearly works, but when I put my finger on it to login, it sa Follow these troubleshooting steps if your fingerprint sensor is not working on your Dell laptop. 2. U 4500 Fingerprint Reader" but it didn't help. Expand "Biometric devices" or "Fingerprint devices". Made sure I had all the recent updates, yet Windows Hello Fingerprint still stats that this option is currently unavailable, something went wrong. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. Please find your computer’s fingerprint scanner. My Fingerprint used to work on Boot, Reboot, Lock. Without this driver its not detecting. My laptop is a hp envy x360 convertible ds-0xxx. To begin with, check whether your fingerprint scanner is dusty or dirty. 2620. updating everything to include fingerprint drivers. Using HP 8440p. Apr 19, 2024 · One of the best ways to protect your Windows 10 device from unauthorized access is to use a password, or better yet – a fingerprint. Hope it helps. Mar 20, 2025 · The fingerprint reader might be located on the palm rest, on the keyboard, on the power button, and so on. 3. I downloaded an updated fingerprint driver and windows still doesn't recognise that I have fingerprint scanner. Jul 19, 2024 · 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. HP Envy Laptop Fingerprint Reader Not Working After Windows 10 Reinstall That Has Windows Hello After a Windows user file corruption that occurred following a Windows 10 update in October, I did a reset and then update to Windows 10. Here are 5 fixes that have helped other users resolve the Lenovo Fingerprint Reader Not Working on Windows problem. When I go to settings, it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". 1, Windows 8, Windows 7, Windows Server 2012, Windows Server 2008 R2: Download: Legacy Driver UPx-based ( v 1. Find solutions, download drivers, and get support for your HP products. Some HP computers with a fingerprint sensor might not work with windows hello. Aug 20, 2015 · Windows had already recognized the the fingerprint reader as Synaptics FP Sensors (WBF) (PID=003f) under Biometrics. I understand that you are having issues with the fingerprint reader not working properly. But not after hdd sleep. Sep 7, 2020 · Thank you for your swift reply, when was the last time that your fingerprint reader is working? Kindly check if you do have a system restore on your system: To do that press windows key and search for: Create a restore point, and click the top result to open the System Properties experience. First and foremost, let’s check if there are any obvious hardware issues at play. Feb 14, 2023 · Then check whether the Windows Hello fingerprint recognition not working issue has been fixed in Windows 11 or not. Using Windows Hello. So there you are! You have a list of four quickest methods to consider if the fingerprint sensor is not working in Windows 11. Fingerprint recognition is working fine on G10 and G11 models, but not working properly on G9. I’ve tried uninstalling the unknown USB device, updating drivers, and running the Windows hardware troubleshooter, but nothing has worked. Also it has been detected in settings-devices as BIOKEY fingerprint scanner. While it may seem Jan 2, 2025 · Hi, I'm using the Lenovo Yoga 7 14ITL5. Try again later'. Jul 30, 2015 · I had this fingerprint reader working with drivers and software downloaded from Digital Persona on my Windows 7 pro 64-bit system but after that system was upgraded to Windows 10 Pro the Digital Persona software now says that the reader is not installed even though Windows 10 shows that the reader is an installed device and the device is Apr 13, 2020 · Hi, I had the problem with my fingerprint reader not working after my PC came out of Sleep. Unfortunately, few users have reported that the fingerprint reader is not working after Windows 10 wakes up from sleep, so let’s fix that. 1/10. Your fingerprint might not be recognized if your finger has a scar or other damage. The device is windows 10 compatible. In Windows Hello, you will see options for face, fingerprint, or iris if your computer has a compatible fingerprint reader or camera. This problem has been around for about a month a half now, hoping that a software update would fix it. How can I get my fingerprint reader recognized and working again? Could it be a hardware issue? Apr 7, 2023 · 4. Lenovo Yoga 730-15IWL. Step 2 Enable the feature again. So, it may or may not be possible. Run Built-in & Guided Walk through Windows Update troubleshooter Built-in : Type troubleshoot in Windows Start Search box > Click Troubleshoot > Click Windows update > Troubleshoot Sep 14, 2018 · Hi, I'm too facing the same issue, I've just did clean installation of Windows 10 1803 after wiping my disk clean (as I've messed the file/folder security settings and none of my Windows-Apps were opening thence); now, I couldn't make the fingerprint scanner to work. 3. Mar 15, 2018 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. You are now able to do a face login to login into your Surfaces or laptops. I tried switching the device driver from "U. Thanks. Last night, the fingerprint sensor suddenly stopped working. check for updates for the fingerprint scanner. The update was successful and everything was working fine. Windows 10 pro. Oct 17, 2021 · Previously I updated my windows 10 to windows 11 Home through the Microsoft's website using the Windows 11 Installation Assistant. Nov 10, 2022 · The fingerprint reader is not working on Windows 11 . 1, Windows 8, Windows 7, Windows Server 2012, Windows Server 2008 R2: Download Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC Important: Signing in with your face requires a Hello-compatible camera. OS : Windows 10, Windows 8. If you don’t see the fingerprint sign-in option or this option is unavailable displayed, it means that your computer doesn’t have an fingerprint scanner. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. Feb 19, 2024 · Windows 11; Windows 10 . 1110 is the driver Version, after having the fingerprint scensor working for a day, it has now gone back to saying 'We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint'. Check the fingerprint reader in Device Manager . Oct 7, 2018 · Hi. restart services Dec 11, 2019 · Consider upgrading to Windows 10 in this case. Jan 7, 2022 · I have hp pavilion dv6-6c65sx laptop. 5. It says "You have reached the 10 fingerprint maximum for this account". The problem only started following a Windows 10 upgrade from Windows 7. 00:00 Introduction | Fingerprint Sensor Not Working00:05 Ho Jun 5, 2024 · 1. Run Built-in & Guided Walk through Windows Update troubleshooter Built-in : Type troubleshoot in Windows Start Search box > Click Troubleshoot > Click Windows update > Troubleshoot Apr 14, 2019 · After windows 10 update 2019 i am not able to use the fingerprint scanner on my lenovo ideapad 520 which has inbuild fingerprint scanner and runs on driver which is synaptics wbdi finger print. Check for Windows Updates in Windows 11. Whats the trouble shooting? Nov 26, 2022 · Hi, I do not know why my attached fingerprint sensor does not work, the driver seems to not start, despite being updated automatically and also manually with the latest version. 2 SSD with a 256 GB PCIe NVME SSD. Threats include any threat of violence, or harm to another. I already get stuck when i want to set up my fingerprint in Windows Hello. Find the fingerprint reader device, right-click and select "Update driver". " Jun 2, 2018 · Please try these - 1. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. Let’s look at some simple troubleshooting steps to get your fingerprint reader to work again if drivers cause it to malfunction in Windows 8/8. 60 > Closed lid, went about my business, laptop went to hibernate 70 > Open lid, turn on laptop, fingerprint reader does not work 80 > Reinstall chipset driver 90 > GO TO 10 (only this time, fp scanner still works after hibernate at 70!) Solution? Fingers crossed. I use laptop Dell Latitude 5400 with winver 21H1. A fingerprint reader on the power button of the Vostro 5502. Jun 10, 2023 · If the fingerprint scanner on your Windows 10 device has stopped working and cannot be found, you can try the following troubleshooting steps to resolve the issue: Update Fingerprint Driver: Outdated or incompatible fingerprint drivers can cause issues. Product: HP Pav x360 Convert 14- cd0055TX. 600. Can someone please help to resolve issue. Remove the driver (uninstall) the reader driver from the Device Manager Open Device Manager > Biometrics > Right-Click Properties > Uninstall Dec 28, 2020 · The Eikon fingerprint reader I have no longer shows up in Device Manager as a Biometric Input device- instead it shows up under Other Devices, with a yellow warning triangle that the driver is not installed. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. The fingerprint reader is now recognized as an biometric device in device manager but the device status give me a (Code 10). Some machines may have but they’re probably too old and there’s no available Windows 10 driver for it so the service won’t work. Try again later. 8 MB. To check if the fingerprint reader is working fine, I pluged it into my laptop and also installed the driver the same way. Oct 13, 2020 · HP Zbook. bamtac gurlmb dqlrn cjrsw bmo hkpv zan djcn osb teiu giwvv tfhhp efjomz qlvyx wjffvr